Privacy Policy 

This Application Collects Some Personal Data of Your Users. 

Data Processing Holder 

Instilla Srl - Via Carducci, 8 - 20123 Milano (Italy)

Email Address of the Owner:

Types of Data Collected

Personal Data collected by this Application, either autonomously or through third parties, include: first name, last name, sex, date of birth Birth, phone number, VAT number, email, cookies and usage data. 

Other personal data collected may be indicated in other sections of this privacy policy or by informative texts displayed while collecting the Data. > Personal Data may be entered voluntarily by the User, or collected automatically when using this Application. 

Use of Cookies - or other tracking tools - by this Application or by Third party service providers used by quest Unless otherwise stated, the purpose of the Application is to identify the User and record their preferences for purposes strictly related to the service provided by the User. 

The non-disclosure by the User of some Data Personal may prevent this Application from providing its services. 

The User assumes the responsibility for the personal data of third parties that are published or shared by this Application and warrants that they have the right to disclose or disseminate them, releasing the Owner from any Responsibility towards third parties. 

Mode and location of processing of Data collected 

Treatment Mode

The Owner treats Personal Data of Users by taking appropriate security measures to prevent access, disclosure , Modification or unauthorized destruction of Personal Data. 

Processing is done by means of computer and / or telematic tools, with With logic that is closely related to the purposes indicated. In addition to the Holder, in some cases, they may have access to the categories of data involved in the organization of the site (administrative, commercial, marketing, legal, system administrators) or external entities (such as third party technical service providers, postal couriers, Hosting providers, computer companies, communications agencies) also appointed, if necessary, by the Manager of the Treatment. The updated list of Managers may always be required by the Treatment Manager. 


The Data is processed at the Operator's offices and at any other location where the parties involved in the treatment are located. For more information, contact the Owner. 


The Data is processed for as long as the Service is required by the User, or required by the purposes described in this document, and the User can always ask Processing Discontinuance or Deletion of Data. 

Purpose of Processing Data Collected 

User Data is collected to allow the Owner to provide his / her services, as well as for the following purposes: Contact User, Statistics, Social Networking and External Platforms, Address Management and Emailing, User Database Management, and Heat Mapping and Session Recording. 

Contact the user

Contact Form (This Application)

By filling out the contact form with your Data, you agree to use them to respond to inquiries, quotations, or any other kind of information indicated by the header form.

Personal information collected: surname, birth data, email, name, phone number, VAT and sex match.

Mailing List or Newsletter (This Application)

By registering to the mailing list or the newsletter, the user's email address is automatically entered into a list of contacts for which emails containing commercial and promotional information about this application can be sent. The user's email address may also be added to this list as a result of registering with this application or after making a purchase procedure.

Personal information collected: surname, email and name.

Contact by Phone (This Application)

Users who have provided their phone number may be contacted for commercial or promotional purposes linked to this Application, as well as to meet support requests.

Personal Data Collected: Telephone Number.

Manage User Database 

This type of service allows the Owner to build user profiles starting from an email address, name, or any other information that the User provides to this Application, as well as tracing the user's activities through statistical features. These Personal Data may also be crossed with publicly available User Information (such as social network profiles) and used to build private profiles that the Owner can view and use to enhance this Application.

Some of these services could also allow programmed sending of messages to the User, such as emails based on specific actions made on this Application.

ActiveCampaign (ActiveCampaign, Inc.)

ActiveCampaign is a user database management service provided by ActiveCampaign, Inc.

Personal Data Collected: Emails and various Types of Data as specified by the privacy policy of the service.

Place of treatment: USA - Privacy Policy

Manage Addresses and Email Messages 

This type of service allows you to manage a database of email contacts, phone contacts, or contacts of any other type used to communicate with the User.

These services could also allow you to collect data about the user's date and time of message display, as well as the interaction of the user with them, such as click information on the links in the messages.

MailChimp (The Rocket Science Group, LLC.)

MailChimp is an address management service and email delivery provided by The Rocket Science Group, LLC.

Personal Data Collected: email.

Place of treatment: USA - Privacy Policy

Heat Mapping and Session Recording

Heat Mapping services are used to identify which areas of a page are the subject of cursor passage or mouse click to detect which ones attract the greatest interest. These services allow you to monitor and analyze traffic data and help track the behavior of the user.

Some of these services could record sessions and make them available to view them later.

Hotjar Heat Maps & Recordings (Hotjar Ltd.)

Hotjar is a heat mapping and session recording service provided by Hotjar Ltd.

Hotjar respects generic "Do Not Track" headers. This means that the browser can point to the script to not collect any User data. This is a setting that is available in all major browsers. More Hotjar opt-out information is available here.

Personal Data Collected: Cookies, Usage Data and various Types of Data as specified in the privacy policy of the service.

Place of processing: Malta – Privacy PolicyOpt Out

Interaction with Social Networking and Outbound Platforms

This type of services allows you to interact with social networks, or other external platforms, directly from the pages of this Application.

The interactions and information acquired by this Application are subject in any case to the user's privacy settings for each social network.

If a social networking service is installed, it is possible that even if Users do not use the service, it may collect traffic data for the pages on which it is installed.

Facebook Button and Facebook Social Widgets (Facebook, Inc.)

The "I Like" button and social Facebook widgets are social interaction services with the Facebook social network, provided by Facebook, Inc.

Personal Data Collected: Cookies and Usage Data.

Place of treatment: USA - Privacy Policy

Linkedin Button and Social Widgets (LinkedIn Corporation)

LinkedIn's social button and social widgets are interaction services with Linkedin social network, provided by LinkedIn Corporation.

Personal Data Collected: Cookies and Usage Data.

Place of treatment: USA - Privacy Policy


The services contained in this section allow the Treatment Holder to track and analyze traffic data and track the behavior of the User.

Google Analytics (Google Inc.)

Google Analytics is a web analytics service provided by Google Inc. ("Google"). Google uses the Personal Data collected for the purpose of tracking and examining the use of this Application, compiling reports and sharing them with other services developed by Google.

Google may use Personal Data to contextualize and customize ads on your advertising network.

Personal Data Collected: Cookies and Usage Data.

Location: USA – Privacy PolicyOpt Out

MixPanel (MixPanel)

MixPanel is a statistical service provided by MixPanel Inc.

Personal Data Collected: Cookies and Usage Data.

Location: USA - Privacy Policy - Opt Out

Cookie Policy

This Application makes use of Cookies. For more information and detailed information, you can consult the Cookie Policy

Learn more about the treatment 

Defense in court 

The User's Personal Data may be used by the Registrar in the Judgment or in the preparatory steps for its possible establishment for defense against abuse of the use of this Application or the services associated with the User. 

You acknowledge that you are aware that the Owner may be required to disclose the Data at the request of public authorities. 

Specific Information 

At User's request, in addition to the information contained in this Privacy Policy, this Application may Provide the User with additional and contextual information regarding specific services or the collection and processing of Personal Data. 

System log and maintenance 

For operational and maintenance requirements, this Application and any Third party services that they use may collect system logs, that is, files that record interactions and may also contain Personal Data, here The user IP address. 

Information not contained in this policy 

More information regarding the processing of Personal Data may be requested at any time by the Data Holder using the contact information. 

Exercise of Rights by Users 

The subjects to which the Personal Data relate have the right at any time to obtain confirmation of whether or not they are at the Data Holder, to know the content and origin , To verify its accuracy or to request the integration, deletion, updating, rectification, transformation into anonymous form or the blocking of Personal Data processed in violation of law, and to oppose in any case, for legitimate reasons, To their treatment. Requests must be made to the Holder of the Treatment. 

This Application does not support "Do Not Track" requests. 

To know if any third party services they use support you, you are advised to consult the Respective privacy policy. 

Changes to this Privacy Policy

The Holder reserves the right to make changes to this Privacy Policy at any time by giving the Users an advertisement on this page. So please check this page often, referring to the last modified date at the bottom. In the event of non-acceptance of the changes made to this Privacy Policy, you are required to discontinue the use of this Application and may request the Data Controller to remove their Personal Data. Except as otherwise stated, the previous privacy policy will continue to apply to the personal data collected until then. 

About this Privacy Policy 

The Data Controller is responsible for this privacy policy

Definitions and legal references

Personal Data (or Data)

It is personal information about any natural person, identified or identifiable, even indirectly, by reference to any other information, including a personal identification number.

Usage Data

This information is automatically collected by this Application (or third-party applications that this Application uses), including: IP addresses or computer domain names used by the User that connects with this Application, the addresses in URI (Uniform Resource Identifier) ​​notation, the time of the request, the method used to submit the request to the server, the file size obtained in response, the numeric code indicating the response status of the server (good end, error, ) The country of origin, the browser's characteristics and operating system used by the visitor, the various time-sensitive features of the visit (eg the time spent on each page) and details of the route followed within the Application, Particularly referring to the sequence of pages viewed, to the parameters of the Uten operating system and computer environment you.


The individual using this Application, who must coincide with or be authorized by the Person in question and whose Personal Data is the subject of the processing.


The natural or legal person to whom the Personal Data refers.

Responsible for Treatment (or Responsible)

The natural person, legal entity, public administration and any other body, association or body authorized by the Owner to process Personal Data, as set out in this Privacy Policy.

Holder of Treatment (or Holder)

The natural person, legal entity, public administration and any other body, association or body to which decisions, with the other holder, also compete with regard to the purposes, the processing of personal data and the instruments used, including the profile of Security, in relation to the operation and use of this Application. The Holder of the Treatment, unless otherwise specified, is the owner of this Application.

This Application

The hardware or software tool through which the Personal Data of the Users is collected.


Small portion of data stored within the user's device.

Legal references

Notice to European Users: This Privacy Statement is prepared in compliance with the requirements of Art. 10 of Directive n. 95/46 / EC as well as the provisions of Directive 2002/58 / EC as updated by Directive 2009/136 / EC on Cookie.

This Privacy Policy applies only to this Application.

Last updated: May 22, 2017